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Client Testimonials

Our case histories, and their accompanying testimonials from our clients, provide great detail about why clients and their advisers continue to choose Assist.Claims. Their stories cover formerly closed or unsuccessful claims - that we have successfully argued to be reopened and have won.

They also give examples of the power of our evidence gathering, technical arguments, compensation re-calculations and our focus on reducing delays in the FSCS process.

But don't just take our word for it. Have a read through our testimonials below, and make up your own mind about the role that we play in winning compensation for our clients.

Mr & Mrs P - Forfar, Scotland
FSCS Claim £70,000

Assist Claims worked very hard to fight for our pension that had been put into a mis-sold scheme. We received all of our money back. Thank you so much. We would highly recommend them.

Mr A - Bingley, West Yorkshire
FSCS Claim £50,000

I was sceptical at the start, I didn’t know this firm, wasn’t sure if I wanted to go ahead. However, after discussing it with my wife, and after meeting with Ken from Assist.Claims, I went ahead. I’m so glad I did, as after a number of months, I picked up a phone call on holiday to say my claim had been accepted and I had been awarded £50,000. I’m happy to recommend their service

Mr S, Harrogate
FSCS Claim £50,000

Assist.Claims handled my recent case with the FSCS in a friendly and professional manner. My case was won and I’d have no hesitation in recommending Gary and his team to anyone.

As more and more advisers introduce their clients to us - we thought that you would like to know about the key difference that has made Assist.Claims the professionals' choice.

Our free downloadable PDF -  "FSCS Claims Success" - goes into some more detail about specific client case histories - and now that we have Financial advisers, Accountants, Solicitors and Mortgage Brokers all introducing their clients to us, it makes sense to share some of our most recent success with the FSCS.

Mr L, Leeds
FSCS Claim £50,000

My praise for Assist.Claims is not simply due to their obtaining the maximum compensation award on our behalf. Throughout the process they were never less than extremely professional and were always... Read More

My praise for Assist.Claims is not simply due to their obtaining the maximum compensation award on our behalf. Throughout the process they were never less than extremely professional and were always supportive and easy to communicate with. Their expert knowledge was clear to see. I would have no hesitation in using their services again and in recommending their service to others.

Mr & Mrs M, Scotland
FSCS Claim £20,000x2

We are both absolutely delighted with the service provided by Assist.Claims. The whole process was quick and professional and took minimum input from ourselves.

Mr F, Leeds
FSCS Claim £50,000

I have had 1 firm of lawyers taking years trying (or supposedly trying) to claim compensation from FSCS and failing, and another lawyer who achieved nothing. You came along and hey presto - within... Read More

I have had 1 firm of lawyers taking years trying (or supposedly trying) to claim compensation from FSCS and failing, and another lawyer who achieved nothing. You came along and hey presto - within months a full £50k return from FSCS. Well done, Regards

Mr B, Derbyshire
£150,000 compensation

Excellent advice and support - from the initial enquiry to the final compensation award of £150,000 in respect of my mis-sold pension transfer from a Final Salary scheme.

Ken Dyke
£11,000 Compensation

Gary Naylor secured refunds for me for mis-sold pension’s advice, and pensions transfer advice. Gary's work on my behalf resulted in a compensation payment to me of over £11,000. I would sincerely... Read More

Gary Naylor secured refunds for me for mis-sold pension’s advice, and pensions transfer advice. Gary's work on my behalf resulted in a compensation payment to me of over £11,000. I would sincerely recommend that anyone in a similar situation should contact Gary to benefit from his knowledge and experience re pensions claims compensation.

Diana Bailey
£41,000 Compensation

I contacted Gary Naylor of this firm for help when I was advised I may have been mis-sold a private pension and had also been given advice to leave a Final Salary Scheme. Gary has worked tirelessly... Read More

I contacted Gary Naylor of this firm for help when I was advised I may have been mis-sold a private pension and had also been given advice to leave a Final Salary Scheme. Gary has worked tirelessly to prepare and submit my complaint to the Financial Ombudsman and has never been disheartened when things didn’t look to be going well.

When the FOS ruled in my favour I was thrilled, but it took Gary a further year of negotiation and complaining before the IFA agreed to pay the compensation awarded. I can’t thank Gary enough for his support, encouragement and friendship at a time when I needed it the most.

Thank you Mr Naylor!!

 

Call us or contact us online and tell us about your own experience and we will confirm whether or not you can make a claim.

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Why Assist.Claims?

Gary Naylor - Partner

“I have over 35 years of experience in the financial services industry which include 18 years as an Independent Financial Adviser specialising in pensions and investments.

As your Claims Manager, I will personally and quickly review your case on its merits and will only pursue a claim if I believe you will win compensation. We promise to keep you informed during the process and we will only charge you when we are successful.”

- Gary Naylor